NOTE : We currently only provide shipping within Malaysia only.

Fitmall offers free delivery for every purchase above RM99. Free delivery is also available from promotions and vouchers.

Delivery will take up 2 to 5 working days, depending on your location.
We will try our best to prepare your item/s quickly and ship it out to you as soon as possible during working days and hours. Please note that delivery can be delayed as we do not represent the shipping companies. However, we will try our best to help you in any way possible whenever a problem occurs during your shipment. As our beloved customer, your satisfaction is our priority.

Working days and hours are on weekdays (Monday – Friday), excluding public holidays.

On promotion and peak periods, we will be receiving more orders than usual. Therefore, there might be a delay in packaging and preparation. Please bear with us while we try our best to get your items prepared and shipped out to you as soon as possible.

Received the item but cannot fit you? You have 14 days to exchange your item. The countdown for the 14 days starts from the date you receive your item. We will exchange your item depending on your request. No questions asked. Please note that exchange request after 14 days shall not be accepted.

No refund of item is allowed.